The RSMeans Software Support Department provides phone assistance to current MeansCostWorks.com customers.
For learning the basics of the system, we suggest you follow the Tutorials we have placed in this Help File.
Before calling Technical Support, try the following steps:
Read the relevant section
or topic within this electronic help file that describes the procedure
you are attempting to perform.
Describe the problem
symptoms. Write
down what you were doing when the problem occurred. Write down all the
steps and procedures you followed so that you can explain it to the software
support specialist.
If any error messages
have occurred, write them down exactly.
To help provide quick and accurate assistance, please position yourself at a phone near your computer. This makes your hardware and software information immediately available.
Contact RSMeans Software Support via Email:
Contact RSMeans Software Support via Phone:
(800) 334-3509
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